Privacy Notice
This privacy Notice (“Privacy Notice”) describes policies and procedures on the collection, use and disclosure of the personal information provided by registered Users of this Website / Mobile Application (herein referred to as “Users”).HOME SMART SOLUTIONS shall not use the Users’ information in any manner except as provided under this Privacy Notice. Every User who accesses or uses the Websites / Mobile Applications shall be bound by this Privacy Notice.
HOME SMART SOLUTIONS respect your right to online privacy. When you register on this site or otherwise provide any personal information to us online, your personal information will only be used in conjunction with providing you with enhanced services related to this website. It will never be shared with any third party. The information provided by you may be used by HOME SMART SOLUTIONS to contact you to offer assistance/provide information/enhanced services or when otherwise requested.
What personal information and when do we collect?
When registering, booking on this website, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.
Only Indian mobile number need to be provided at the time of registration/ booking services on this website. SMS related to registration, password reset, transactions etc. will be sent to this Indian number. Communication will not be sent to International mobile numbers. Users residing outside India will be communicated with information related to registration, password reset, transactions etc. to the registered email address only.
Travancore Devaswom Board & Kerala Police will never ask for Debit/Credit card details/Bank Account details, ATM PIN, Passwords, CVV, and OTP over phone/email/in person directly or indirectly. Providing Aadhaar details is voluntary and user also has the options for providing other Identity proofs while registering/making transactions on this website.
As part of the registration process, HOME SMART SOLUTIONS may collect the following Personal Information.
- Name , Age, Gender
- Identity proof
- Email address and Mobile number
- Demographic and contact information including home address and postal code
- Password chosen by the End User in encrypted manner
- Other information as the End User may provide or as required for transacting on this website.
How do we use your information?
HOME SMART SOLUTIONS may use the information provided by you when you register, respond to a feedback survey or, browse the website, or use certain other site features in the following ways included but not limited to:
- Personal identification
- To send confirmation emails regarding registrations/bookings/other communications related to this website from time to time.
- To make improvements to the Websites / Mobile Applications in order to serve you better.
- In addition, the email address provided by the User will be used to confirm his/her new registration and every transaction that is initiated on this website.
- Share/use Personal Information provided by Users with its subsidiaries and Third Party Service Providers for the purposes of facilitating joint Services by more than one entity viz.. SMS Gateways / Payment Gateway Facilitators etc.
Disclosure of information
HOME SMART SOLUTIONS will not disclose any Personal Information to governmental institutions or authorities unless such disclosure is requisitioned under any law or judicial decree or when HOME SMART SOLUTIONS , in their sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.
Protection of information
HOME SMART SOLUTIONS has implemented industry standard security policies, rules and technical measures to protect the personal data that it has under its control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. It is expressly stated that HOME SMART SOLUTIONS shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of HOME SMART SOLUTIONS including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
Changes to Privacy Notice
The Users acknowledge that this Privacy Notice is part of the Terms of Use and unconditionally agree that becoming a User of the Websites, Mobile Applications and its Services signifies their assent to this Privacy Notice. The User’s visit to the Websites, use of the Mobile Applications and any dispute over privacy is subject to this Privacy Notice and Terms of Use.HOME SMART SOLUTIONS may update this privacy Notice at any time, with or without advance notice. In the event there are significant changes in the way HOME SMART SOLUTIONS treats User’s personally identifiable information,HOME SMART SOLUTIONS will display a notice on the Website/ Mobile Application.
Current privacy Notice applies to all information that HOME SMART SOLUTIONS has about Users. If a User uses the Websites / Mobile Applications after notice of changes have been published on the Website / Mobile Application, such User hereby provides his/her consent to the changed practices.
Current privacy Notice applies to all information that HOME SMART SOLUTIONS has about Users. If a User uses the Websites / Mobile Applications after notice of changes have been published on the Website / Mobile Application, such User hereby provides his/her consent to the changed practices.
Cookies Policy
Cookies are small text files sent by the website you’re visiting to the computer or device you’re using. If accepted, these cookies are stored on the web browser of your device. These cookies store information about the content you view and interact with to remember your preferences and settings or analyze how you use online services. Cookies can be used in different ways, including to make the website work, analyze traffic, or for advertising purposes.
Cookies are collected by different stakeholders- “first party” (domain owner) and “third party” (domains of trusted partners).
We,HOME SMART SOLUTIONS as the first party hereby declare that we have not deployed any cookies collection for any of the applications. However, as a part of the Google Analytics implementation (third party) some of the cookies may be stored in your browser to understand the user traffic for service enhancement and improved user experience.
To prevent Google Analytics from collecting analytical data on certain browser types visit the following link:Google Analytics Opt-out Browser Add-on (only available on desktop).
To manage how cookies are used, visit Google personalization settings anytime through the following link g.co/privacytools. You can also manage cookies in your browser (though browsers for mobile devices may not offer this visibility). For example, if you use Google Chrome as your browser, you can visit chrome://settings/cookies.
Cookies are collected by different stakeholders- “first party” (domain owner) and “third party” (domains of trusted partners).
We,HOME SMART SOLUTIONS as the first party hereby declare that we have not deployed any cookies collection for any of the applications. However, as a part of the Google Analytics implementation (third party) some of the cookies may be stored in your browser to understand the user traffic for service enhancement and improved user experience.
To prevent Google Analytics from collecting analytical data on certain browser types visit the following link:Google Analytics Opt-out Browser Add-on (only available on desktop).
To manage how cookies are used, visit Google personalization settings anytime through the following link g.co/privacytools. You can also manage cookies in your browser (though browsers for mobile devices may not offer this visibility). For example, if you use Google Chrome as your browser, you can visit chrome://settings/cookies.
Under the settings for browsers like Internet Explorer, Safari, Firefox, or Chrome, you can choose which cookies to accept and reject. Where you find these settings depends on the browser you use:
Contact
If you have any questions and/or complaints about this Privacy Notice, or if you would like to assert any right concerning your personal data, please send an e-mail to grievance.24home7@gmail.com